After-sales Service
After-sales Service
The products listed on the website of Team-Gene have clearly indicated the supplier name and product model. Please carefully check the product model, supplier and other relevant information before placing an order. If the model is wrongly ordered due to its own reasons, Team-Gene will not accept the return request. After the user successfully places an order, Team-Gene will directly purchase according to the order requirements.
Non acceptance of after-sales service
The original package of the product and the label of the goods are damaged or missing.
Products that have been used / tested on the computer.
Non product performance problems, and the receiving time exceeds 1 month; Product quality problems, the receiving time is more than 3 months. (subject to the date of express receipt)
Invoices issued are missing.
Wrong subscription caused by the user.
